This is the story of our run of extremely bad luck trying to get to
We were travelling in a group of five - me and Julie, another couple, and another single friend. The original plan (which was all booked months ago) was that we would go to Paris on the Eurostar from London, have a day in Paris, stay overnight, have another day in Paris, then travel to Barcelona by overnight train arriving Friday morning for a long weekend.
However, 2 days before we were due to leave
After our day and night in
Our flight was a bit delayed but we made it to
Then we got the airport transfer train into
However just as we thought things couldn’t get worse, when we tried to check in to the hotel at 9pm we were told there was no record of our booking and the hotel was full. I showed my booking confirmation from lastminute.com and explained it had been already paid for. The desk attendant (Alberto) seemed quite shocked and then proceeded to ring round other hotels to try and find us alternative accommodation. For the next hour we just sat in the lobby of the hotel with Alberto giving us occasional updates, but no nearer having anywhere to stay. Apparently
In the morning, we left the hotel and went to our originally booked hotel who thankfully knew who we were, and from then on the weekend proceeded without incident and we treated ourselves to lots of nice meals and drinks.
Now we are all trying to sort out various refund and compensation issues. One of my tasks is to deal with lastminute.com who were responsible for the failed hotel booking. I will do some updates on that as things progress. I am very displeased with them. If I don’t get a satisfactory resolution I doubt I will ever be making use of their services again.